The future of HR technology
By Asgeir Olafsson
HR technology is vital for businesses as it drives organisational strategy. However, many HR leaders face challenges integrating modern technology into their functions. Only 35% believe their current approach helps meet business goals, and a significant portion worries that without improvement, HR's effectiveness will decrease.
The challenge
Key challenges include system integration, data security, scalability, user adoption, and balancing costs with returns. For instance, 74% of organisations redesign their HR processes to integrate new technologies, and data security remains a top concern for 55% of HR leaders. Additionally, companies seek HR systems that can scale with business growth, but poor user experiences hinder adoption, leading to inefficiency.

“Up to 50% of HR time wasted on manual data entry.”
CareerBuilder Survey

Trends favour integrated solutions
When choosing between Best-of-Breed (specialised tools for dedicated purposes) or Best-of-Suite (“all-in-one solutions”), organisations must consider their size, complexity, and specific needs. Best-of-Suite solutions offer cohesion but may lack the necessary functionality, while Best-of-Breed provides specialised excellence with potential integration challenges. Recent trends favour integrated solutions, with 60% of organisations opting for them, though specialised tools remain valuable for high-performing enterprises.
Enhances employee experience
Integration Platform as a Service (iPaaS) simplifies HR system integration, improving efficiency and decision-making while reducing IT dependency. It enhances employee experience, boosts productivity, and ensures a seamless flow of information across HR platforms – allowing for focus on growth instead of manual data compilation.
AI is also increasingly important in HR, though many leaders still have limited knowledge of how to effectively make use of it. Nonetheless, AI offers great opportunities for upskilling and transforming roles, with 50% of HR leaders reporting it enables employee development rather than job displacement.

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Transforming HR into a proactive force
Looking ahead, HR technology will continue evolving with AI, automation, and personalised employee experiences at the forefront. HR must invest in scalable and adaptable technology to remain competitive, aligning their tools with long-term business goals and leveraging innovations for strategic success.
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Future-proof your HR systems with scalable solutions that grow with your organization, accommodating changes and new developments.

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