Security
Enterprise-grade security controls protect your data at every layer. We follow industry best practices for access control, encryption, and vulnerability management.
Privacy
GDPR-compliant data handling with full transparency. We only collect what we need, and we give you full control over your data.
Compliance
ISO 27001 certified and regularly audited. Our processes meet the strictest international standards for information security management.
Reliability
99.9% uptime SLA with proactive incident response. We monitor our systems around the clock to ensure your integrations keep running.
Certifications
Our certifications demonstrate our commitment to maintaining the highest standards of information security.
ISO 27001 Certificate
ConnectMyApps is certified under ISO/IEC 27001, the international standard for information security management systems (ISMS).
Privacy & Compliance
Documentation covering our GDPR compliance and Data Processing practices.
Privacy Policy
The Privacy Policy describes how we collect, process and store Personal Data and other information that is collected from our website and services.
Data Processing Agreement (DPA)
Our Data Processing Agreement sets out the terms under which we process personal data on behalf of our customers in accordance with GDPR.
GDPR Statement
Our GDPR Statement explains how ConnectMyApps meets the requirements of the General Data Protection Regulation for EU data subjects.
Security
Reports and documentation related to our security testing and incident management practices.
Penetration Test 2025
A public summary of our annual penetration test conducted in 2025, confirming the security of the ConnectMyApps platform.
Incident Response Summary
An overview of our incident response process, including detection, containment, communication, and post-incident review procedures.
Reliability
Documentation covering our service availability commitments and operational practices.
Uptime and Service Availability
Our service availability policy covering uptime commitments, maintenance windows, and how we communicate service disruptions to customers.
Service Agreement
These "Terms" are binding on any use of the "Service" and apply to the "Subscriber" that "ConnectMyApps" provides access to the "Website" and/or the Service.
Sustainability
Reports and documentation related to ConnectMyApps’ Sustainability and Carbon Accounting initiatives.
Our carbon accounting report is based on data from the general ledger and applies a spend-based methodology using recognised emission factors from EXIOBASE. It’s prepared in accordance with the GHG-Protocol and aligned with CSRD requirements on emissions reporting.
Carbon Accounting Report 2025
Our 2025 carbon accounting report provides a detailed overview of the greenhouse gas emissions associated with our operations.
Carbon Accounting report 2024
Our 2024 carbon accounting report provides an overall detailed overview of the greenhouse gas emissions associated with our operations.
Amesto Group Sustainability Report 2023
This report presents Spabogruppen AS’s sustainability disclosures for the financial year and is prepared using the same consolidation level as the annual financial report.
Frequently Asked Questions
Is ConnectMyApps ISO 27001 certified?
Yes. ConnectMyApps holds an ISO/IEC 27001 certification, which is the internationally recognised standard for information security management systems. Our certification is renewed annually and is available for download on this page.
Where is customer data stored?
Customer data is stored within the European Union (EU) on infrastructure that meets all applicable GDPR data residency requirements. We do not transfer personal data outside the EU without appropriate safeguards in place.
How do you handle security incidents?
We follow a documented incident response process that covers detection, containment, eradication, and recovery. In the event of a data breach affecting customer data, we notify affected customers within 72 hours in accordance with GDPR requirements. Our full Incident Response Summary is available on this page.
Is ConnectMyApps GDPR compliant?
Yes. We are fully compliant with the General Data Protection Regulation (GDPR). Our GDPR Statement and Data Processing Agreement (DPA) outline our specific obligations and commitments as a data processor. Both documents are available on this page.
How can I get a copy of the Data Processing Agreement?
You may download a copy of our DPA for review using the “Download DPA” button above.
To receive a completed and signed copy of the DPA, please contact our sales team.
Does ConnectMyApps publish a Sustainability Report?
Yes. ConnectMyApps publishes a Sustainability Report that outlines our approach, commitments, and performance across environmental, social, and governance (ESG) topics.
The report provides transparency on our sustainability initiatives, key metrics, progress, and future priorities. You can download our latest reports under in the "Sustainability" section above.
Have questions about our security practices?
Our team is happy to answer any security or compliance questions you may have.